Privacy Policy

Overview

ShopOps provides Shopify operations services and Shopify apps. This Privacy Policy explains how ShopOps may collect, use, store, and share information from website visitors, merchants, app users, and support contacts.

Information We Collect

We may collect contact details, business information, store URLs, support messages, screenshots, app configuration details, usage information, device/browser data, and Shopify-related data needed to provide services or app functionality.

Shopify Store Data

When a merchant installs or uses a ShopOps app, we may process store data required for that app, such as products, variants, inventory, purchase order or incoming inventory signals, and operational task information. The exact data depends on the app and configuration.

How We Use Information

• Provide, operate, and improve ShopOps apps and services.
• Respond to support and sales inquiries.
• Configure workflows, troubleshoot issues, and maintain operational records.
• Protect security, prevent abuse, and comply with legal obligations.

Sharing

We may share information with service providers that support hosting, analytics, communication, support, payment, and operational delivery. We do not sell merchant personal information. Additional Shopify App Store disclosures may apply to individual apps.

Retention

We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, maintain security, and support legitimate business operations.

Security

We use reasonable administrative, technical, and organizational safeguards. No system is perfectly secure, and merchants should avoid sending unnecessary sensitive information in support requests.

Your Choices

Contact ShopOps to request access, correction, deletion, or export where applicable. Some requests may be limited by legal, security, or operational requirements.

Contact

Questions about privacy can be sent to privacy@shopops.app.