General FAQ

Questions about ShopOps.

Initial answers for managed services, app installation, support, and Shopify operational workflows.

What does ShopOps do?

ShopOps provides managed Shopify operations support and develops Shopify apps that improve merchant workflows.

Is ShopOps an agency or an app company?

Both. The services team handles Shopify operations, and the product roadmap turns recurring operational needs into apps.

Do I need a managed services plan to use an app?

No. Apps can be evaluated separately, while managed services are available for setup, optimization, and ongoing operations.

How do I get support?

Use the support hub or contact page. Include your store URL, screenshots, app name, and expected outcome.

What platforms do you support?

ShopOps is Shopify-centric and designed for Shopify merchant operations.

Where are docs?

Documentation pages are planned. Current setup guidance is available through app support and managed onboarding.