Email, chat, and ticket intake
Collect requests from the channels merchants already use and route them into structured operations.
Coming soon
Jira-style visibility for managed Shopify operations.
ShopOps TaskBoard is the flagship operational OS for delegated Shopify work: Kanban workflows, intake routing, managed services transparency, and centralized operations.
TaskBoard Preview
Triage
Bulk product requestTicket intake
Solve
App rule setupShopOps team
Verify
Theme QAMerchant review
Complete
Promo launchLogged
Operational OS
Delegated operations with clear ownership.
TaskBoard connects merchant requests to internal routing, fulfillment status, verification, and operational history so managed services feel transparent instead of opaque.
Platform concepts
Built for real Shopify back-office work.
TaskBoard is designed to become the centralized management platform for ShopOps services and future app workflows.
Kanban workflow
Triage -> Solve -> Verify -> Complete gives every task an owner and a state.
Operational metrics
Track throughput, response expectations, open work, and approval bottlenecks.
White-glove delegation
Human operators handle the work while merchants retain visibility.
Shopify context
Tasks can connect to products, collections, apps, inventory, and store operations.
Future app hub
A foundation for centralized management across ShopOps apps and subscriptions.
Workflow
From request to verified completion.
1
Triage
Capture request details, priority, Shopify context, and missing information.
2
Solve
Route the task to the right operator or technical workflow.
3
Verify
Review outcomes, QA changes, and get merchant approval when needed.
4
Complete
Close the loop with notes, history, and operational visibility.
Flagship platform
Preview the operational future of ShopOps.
TaskBoard is being built as the management layer between Shopify merchants, ShopOps operators, and the app ecosystem.