Installation help
Confirm Shopify access, theme compatibility, product/variant setup, and rule configuration before launch.
App support
Installation help, purchase order aware rules, incoming inventory checks, and pre-order troubleshooting.
Confirm Shopify access, theme compatibility, product/variant setup, and rule configuration before launch.
Check incoming inventory data, PO timing, product eligibility, variant rules, and storefront messaging.
Current public support version: initial release track. Detailed changelog documentation is pending.
Standard requests receive an initial response within one business day. Managed clients are prioritized by plan.
Send product examples and PO context so ShopOps can diagnose the rule path quickly.