App support

ShopOps PreOrders support.

Installation help, purchase order aware rules, incoming inventory checks, and pre-order troubleshooting.

Installation help

Confirm Shopify access, theme compatibility, product/variant setup, and rule configuration before launch.

Troubleshooting

Check incoming inventory data, PO timing, product eligibility, variant rules, and storefront messaging.

Version placeholder

Current public support version: initial release track. Detailed changelog documentation is pending.

Response expectations

Standard requests receive an initial response within one business day. Managed clients are prioritized by plan.

Contactsupport@shopops.app
IncludeStore URL, products affected, purchase order details, screenshots, and expected pre-order behavior.
DocumentationSetup documentation placeholder. Request the current setup checklist through support.

Need PreOrders help?

Send product examples and PO context so ShopOps can diagnose the rule path quickly.